Choosing an estate agent is about more than simply putting your property on the market. You want an agent who understands your local area, values your home accurately, communicates clearly and works hard to turn an accepted offer into a completed sale.
Since establishing Lewis White Estate Agents in 2010, our focus has always been on providing an excellent customer experience, combining honest advice, personal service and a proactive approach to selling property across Redhill, Reigate and the surrounding Surrey area.
But how do our clients rate our service, and what do our results say about the way we work?
We are proud to have received 55 five-star ratings from clients who have experienced our service first-hand.
For us, positive feedback is about more than a rating. It reflects the importance we place on building relationships, understanding our clients' needs and providing support throughout what can be one of life's biggest decisions.
Selling a home can be exciting, but it can also bring uncertainty, particularly when buyers, solicitors and property chains are involved. We believe that keeping clients informed, offering straightforward advice and remaining approachable throughout the process can make a real difference.
As an independent estate agent, Lewis White offers a personal approach, with owner Matt Lewis directly involved in guiding clients through their sale.
Our aim has remained consistent since 2010: to provide a service that homeowners feel confident recommending.
Setting the right asking price is one of the most important steps in selling a property.
Price too high, and you risk limiting initial interest and losing valuable time on the market. Price too low, and you could miss an opportunity to achieve a better result.
At Lewis White, we believe an effective valuation should be grounded in local market knowledge, recent comparable sales, current buyer demand and the features that make your property stand out.
In 2025, our properties achieved 97.3% of their asking price.
This figure provides a useful indication of our selling performance and reflects the importance of realistic pricing, effective marketing and considered negotiation.
Every property and transaction is different, and the price ultimately achieved will depend on individual circumstances and market conditions. However, starting with a well-informed asking price can help attract serious buyers and establish a stronger foundation for negotiations.
If you are considering selling in Redhill, Reigate or the surrounding Surrey area, understanding what your property could realistically achieve is an important first step.
When selling your home, time matters.
You may be coordinating a purchase, planning a move for your family or working towards a particular completion date. While no estate agent can guarantee how quickly a property will sell, a proactive marketing strategy and effective communication can help generate interest and maintain momentum.
According to our Rightmove statistics for 2026 so far, our average time to find a buyer has been nine weeks.
This is an encouraging indicator of our performance and the importance we place on presenting properties effectively, engaging with prospective buyers and responding promptly to enquiries.
Finding the right buyer involves more than attracting viewings. It requires understanding the market, assessing buyer interest and helping sellers make informed decisions when offers are received.
Our approach is focused on giving each property the best possible opportunity to attract suitable buyers while providing clear advice throughout the process.
Receiving an offer on your property is an important milestone, but there is still work to do before the sale is complete.
Property transactions can encounter difficulties for many reasons, including mortgage issues, survey findings, changes in buyers' circumstances and complications elsewhere in a chain.
That is why sales progression is such an important part of the estate agent's role.
At Lewis White, we believe that regular communication, attention to detail and proactive management can help identify potential problems and keep a transaction moving wherever possible.
Our fall-through rate for 2026 so far has been 24%. We monitor this aspect of our performance because we recognise that a sale falling through can be frustrating, costly and disruptive for everyone involved.
Although some circumstances are beyond an estate agent's control, we aim to minimise avoidable problems by maintaining communication and staying involved after an offer has been accepted.
For homeowners choosing an estate agent, this commitment to the entire selling process is an important consideration.
Local knowledge matters when selling a home.
Redhill and Reigate have diverse property markets, with different property styles, neighbourhoods and buyer priorities. Understanding these differences can help an estate agent provide more relevant valuation advice, position a property effectively and identify the buyers most likely to be interested.
Since 2010, Lewis White has helped people buy and sell property across the local area. As an independent agency, we combine experience with a personal approach, giving clients direct access to Matt Lewis throughout their sale.
We believe homeowners deserve clear answers, realistic expectations and an estate agent who takes responsibility for their transaction.
Whether you are selling an apartment, a first home or a larger family property, our focus remains on understanding your circumstances and working towards the best possible outcome.
When comparing estate agents, it is worth looking beyond the advertised fee. Consider the quality of communication, the experience of the person handling your sale, the pricing advice you receive and the support provided after an offer has been accepted.
At Lewis White, our approach is built around five key principles:
Experience: Helping people buy and sell property since 2010.
Personal service: Direct involvement from owner Matt Lewis throughout the selling process.
Realistic valuations: Advice informed by local knowledge and current market conditions.
Proactive selling: A focus on effective marketing, buyer engagement and considered negotiation.
Sales progression: Continued attention to communication and the details that help transactions move towards completion.
Our five-star client ratings and sales performance figures provide useful measures of our work. Most importantly, they reflect our ongoing commitment to providing a service that puts our clients first.
If you are considering selling your property, choosing the right estate agent is an important first step.
At Lewis White Estate Agents, we combine experience since 2010 with personal service, local market knowledge and a proactive approach to selling. We would be delighted to discuss your plans, explain how we would approach your sale and provide an informed valuation of your property.
Visit www.lewiswhite.net to find out more about our services or get in touch to arrange a valuation.
Lewis White Estate Agents — personal service, local knowledge and a commitment to getting your move right since 2010.
Website by:
![homeflow_grey[1].png](https://mr1.homeflow-assets.co.uk/files/media/image/0000/0000/256x_/d3c0831bed170819a2a8c4068c75fda4/homeflow_grey[1].png){kind=small}